FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us at info@parkerandjo.com.

Shipping

Where do you ship to?

We can ship worldwide! Please contact us prior to ordering for an accurate shipping quote.

How long does shipping take?

Most of our products are made to order. We want to get your orders out as quickly as possible! Most orders ship within a couple of business days. If you are in a rush, please contact us at info@parkerandjo.com prior to placing your order to obtain a current turnaround time.

How do I track my order?

Most of our products ship via USPS First Class or Priority Mail. Once your order is shipped, you will receive a tracking number via email.

Returns

How do I return an item?

Because our products are made to order, unfortunately we cannot accept any returns.

What if my item is defective?

This is the one exception to our return policy. If unfortunately you receive your item and its defective, please email us a picture at info@parkerandjo.com and we will send a replacement out immediately.

General

Final Product Color Variations

Some printed products may appear darker, or lighter, depending upon your computer screen settings. Graphic size and color variation may vary slightly as pictured as each item is handmade.

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